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Online marketing for introverts

I had a piece published in the Globe and Mail on Friday about how introverted small business owners can successfully market themselves online—without pretending to be someone they’re not. From playing to your strengths to using video, selectivity and the stealth...

How stories solve our existential woes (sort of)

There’s something about change that throws life into sharp relief. Endings and beginnings, in particular. Packing and moving. New ventures and big life milestones. I’ve always been a little existential, but because the past 13 or so months have been...

Meet the real star of your business story

A few weeks ago, I got sucked into one of those Internet time holes in which my behaviour defied all logic but I just…couldn’t…stop. I was watching the 24-hour music video for Pharrell Williams’ infectious pop song “Happy.” For...